Sales Terms & Conditions
Last Updated: August 2025
The following Terms & Conditions govern all sales made through Appina Sanitary Wares.
3.1 Acceptance of Terms
By placing an order on our website, you agree to abide by these Terms & Conditions.
3.2 Product Information
We strive to provide accurate product descriptions and images.
However:
Colors may appear slightly different due to screen settings
Measurements may have slight tolerances
Product availability is subject to change without notice
3.3 Pricing & Payment
All prices are listed in Nigerian Naira (₦)
Prices may be updated without prior notice
Payment must be completed before orders are processed
Accepted payment methods: Transfer, Debit Card, Pay-on-Delivery (if available)
3.4 Order Confirmation
Once your payment is confirmed:
You will receive an order confirmation email/SMS
Orders cannot be edited once processing begins
3.5 Delivery
Delivery timelines are estimates and may vary due to:
Weather conditions
Logistics delays
High-demand seasons
Appina Sanitary Wares is not liable for delays caused by third-party logistics companies.
3.6 Risk of Loss & Ownership
Ownership of items transfers to the customer when:
Full payment is received
The item is delivered to your address or collected by you
Risk of damage passes to the buyer upon delivery.
3.7 Warranty
Some products come with manufacturer warranties.
Details will be included on the product page or packaging.
3.8 Returns & Refunds
Returns and refunds are governed by our Returns & Refunds Policy, which forms part of these terms.
3.9 Limitation of Liability
Appina Sanitary Wares is not responsible for:
Damages caused by improper installation
Misuse of products
Normal wear and tear
Damages caused after successful delivery
For sanitary wares, professional installation is strongly recommended.
3.10 Fraud Prevention
We reserve the right to:
Cancel orders flagged for suspected fraud
Request additional verification information
Refuse service to any customer engaging in suspicious activity
3.11 Governing Law
These Terms & Conditions are governed by the laws of the Federal Republic of Nigeria.
